Foxgrove Residential Home, under the umbrella of Healthcare Homes Group Limited and located in Felixstowe, Suffolk, is a beacon of compassion and excellence in elderly care. Providing accommodation and personal care for up to 24 older people, Foxgrove currently supports 17 residents with specialized care packages, emphasizing a homely and nurturing environment.
The Care Quality Commission (CQC) has bestowed an 'Outstanding' overall rating on Foxgrove Residential Home. It has achieved 'Outstanding' in the areas of being caring and well-led, and 'Good' in safety, effectiveness, and responsiveness. These ratings are a testament to the home's commitment to providing high-quality, responsive, and personalized care.
The service at Foxgrove is renowned for its exceptionally caring and compassionate approach. Residents and their families have voiced immense satisfaction, citing the staff's kindness, empathy, and respect. The home's ethos of treating each resident as an individual, making them feel valued and respected, is central to its exemplary care quality.
The environment at Foxgrove Residential Home is both comfortable and homely, offering a variety of activities that resonate with the interests of the residents. The home ensures meaningful engagement, allowing residents to maintain their hobbies and enjoy social interactions, thus fostering a sense of community and belonging.
Safety and health management are top priorities at Foxgrove. The home has established robust systems to protect residents from abuse and avoidable harm. Medication management is meticulously carried out, and high standards of cleanliness and hygiene are consistently maintained. Additionally, the careful recruitment of staff contributes to the secure and safe environment of the home.
Leadership at Foxgrove Residential Home is exemplary. The management team, committed to high-quality care, fosters a positive and inclusive culture. This approach encourages staff participation in service development and enhances the overall quality of care. The home's active involvement in the community enriches the residents' quality of life and ensures their integration into local society.
In conclusion, Foxgrove Residential Home is distinguished by its exceptional care, robust community ties, and an environment that upholds dignity and independence. Its dedication to personalized care and the staff's commitment to the well-being of residents make it an outstanding choice for elderly individuals seeking a nurturing and supportive living environment.
Comment from Fulcrum Care Senior Consultant
"Foxgrove Residential Home truly sets a high bar in elderly care. The 'Outstanding' rating from CQC in key areas such as being caring and well-led reflects their unwavering commitment to excellence. At Fulcrum Care, we recognize and appreciate such high standards of care and community integration. Foxgrove not only provides a nurturing environment but also ensures each resident is treated with the utmost dignity and respect, aligning perfectly with the values we uphold in the care sector."
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